MAXIMIZING CLIENT LOYALTY
EMPOWERING GLOBAL CROWTH
WHO WE ARE
EXPERIENCE
TAILORED
STRATEGIES
OUR
COMMITMENT
60
COUNTRIES
8
Innovative Solutions Customized to Exceed Your Global Expectations
25
YEARS
Elevate Loyalty.
Drive Growth,
Develop & Cultivate a
Culture of Client Retention
WHY PRIORITIZE
CLIENT RETENTION?
Boost account profits by
25%
with just a
increase in client
retention rates.
5%
(Harvard Business Review)
Existing customers are
50%
more likely to try new products and spend
31%
more compared to
new customers
(Invesp)
It costs
5x
more to attract a new customer than to retain an existing one.
(Harvard Business Review)
INTERNATIONAL
LARGE ACCOUNT
MANAGEMENT
45%
of Fortune Global 500 companies will be based in emerging markets, by 2030.
(McKinsey Global Institute - [Global Growth Outlook)
GLOBAL RETAIL OPERATIONS
The global retail industry was valued at $25.04 trillion in 2020 and is expected to reach.
$34.04 trillion by 2027
with a compound annual growth rate of 4.2% during this period.
(Grand View Research)
INTERNATIONAL BUSINESS
DEVELOPMENT
Companies that engage in international business development experience, on average,
34%
faster revenue growth than those focused solely on domestic markets.
(Delotte- Global Expansion Survey)
IF YOU LEAVE CLIENT RETENTION TO CHANCE, CHANCES ARE YOU ARE GOING TO LOSE YOUR CLIENTS.
SOLUTIONS
INTERNATIONAL LARGE
ACCOUNT MANAGEMENT
Optimize global strategies with deep insights into diverse cultural norms, enabling tailored retention strategies that resonate with local clients and strengthen international ties.
CLIENT RETENTION
Tailored strategies from 25+ years of global experience in over 60 countries. Reduce client turnover, enhance loyalty, and increase client lifetime value for sustained growth and satisfaction.
GLOBAL RETAIL
OPERATIONS
Optimize retail performance worldwide. Elevate client experiences, and boost profitability leveraging 25+ years of global retail expertise and market insights.
INTERNATIONAL BUSINESS DEVELOPMENT
Propel global expansion with seasoned consultants. Identify opportunities, navigate regulations, and forge strategic partnerships leveraging extensive networks and decades of expertise.
Global Partnerships, Lifelong Clients
OUR CORE VALUES
EVALUATE
CREATE
FACILITATE
We focus on three key areas to ensure your business retains and grows essential clients, enabling global expansion through our Lifelong Client Retention Process.
OUR MISSION
At JFM Consulting, our focus is cultivating enduring client relationships that drive business growth and sustainability. Leveraging our expertise across diverse industries, we develop customized strategies to enhance client loyalty and ensure long-term client retention.
Partner with us to elevate client satisfaction and establish lasting connections that propel your business forward globally.